FAQs

Products

Do you offer custom equipment solutions?

Yes, we can work with you to create custom equipment solutions tailored to your specific needs. Contact our sales team to discuss your requirements.

Do you offer product warranties?

Yes, many of our products come with manufacturer warranties. The warranty details will be included with the product documentation. For warranty-related inquiries, please contact our customer service team.

What types of foodservice equipment and supplies do you offer?

We offer a wide range of foodservice equipment and supplies, including heavy-duty refurbished appliances, mixers, cutters, slicers, grinders, depositors, sheeters, dividers, rounders, cookers, steamers, smokers, and both new and pre-owned food-related equipment.

Do you offer product demonstrations?

Yes, we offer demonstrations for many of our products. Please contact our sales team to schedule a demo at our showroom or request a virtual demonstration.

Company

Do you offer financing options?

Yes, we offer flexible financing options to help you acquire the equipment you need. Please visit our financing page or contact us for more details.

Can you help with kitchen layout and design?

Yes, we offer kitchen layout and design services to help you optimize your space and ensure an efficient setup. Contact our design team to schedule a consultation.

How can I contact customer service?

You can reach our customer service team via phone at 253-572-7720, email at customerservice@prokitchenonline.com, or through live chat on our website. Our business hours are 08:00 AM - 05:00 PM, Monday - Friday.

Do you provide equipment installation services?

Yes, we offer professional installation services for most of the equipment we sell. Please contact our customer service team to schedule installation.
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Pro Kitchen's sister company, Pro Comfort, specializes in providing top-tier HVAC solutions. Whether you're in need of heating, ventilation, or air conditioning services, Pro Comfort has the expertise to keep your environment comfortable and efficient.

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Have a Question?

Send us a message and someone from our sales team will reach out to assist you.